Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Develop, launch and lead an enterprise program and work with a cross functional team to deliver a disciplined approach for supplier performance management. Oversee supplier contract abstractions for performance metrics and contractual obligations. Identify the data required for reporting for supplier performance management metrics. Oversee and review corporate communicati

Support an enterprise program and work with a cross functional team to deliver a disciplined approach for supplier performance management. Identify supplier contract requirements in collaboration with Enterprise Risk, Risk Domain Leaders and Business stakeholders. Manage data collection, analytics and reporting for supplier performance management metrics. Develop communic

Marketing & Communications Planning Implement the strategic annual marketing plan specific to each line of business (Retail, Business & Wealth) to support priority business objectives, sales campaigns and customer impacts including a roadmap for marketing resource allocation, defined scope of projects and tactical communications plans. Manage marketing initiatives and dir

Manages calendars, schedules meetings, and coordinates events/meetings for the department on the behalf of market president. Screens incoming phone calls, often intercepting and resolving issues prior to reaching managers. Books travel and completes expense reports for managers and team. Facilitates seamless communications between the executive and both internal and exter

Execute and document audit program tests for financial, operational, and/or integrated audits and express an opinion on the adequacy of the design and operational effectiveness of internal controls. Develop work papers that support test performed and conclusions reached. Analyze root cause of audit issues, develop practical recommendations, and appropriately document and

/Basic Purpose This role is critical to elevating the quality of customer interaction in our current Customer Contact Center (C3), while positioning for an expanded footprint covering multiple additional Customer Contact Centers, increasing to omnichannel capability, and expanding our shared service to additional business partners in all aspects of customer facing interact

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk by working with Technology, the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOBs and Comerica. Ensure awarenes

Data Strategy and Architecture Establish and execute an enterprise data strategy roadmap, including strategic priorities for business lines with the development of information based capabilities. Serve as the functional liaison between business and functional areas and technology to ensure that data related business requirements for the protection and use of information a

Data and Analytics Consulting Builds strong relationships with senior business stakeholders and their teams to understand business objectives and potential threats to achieving those objectives. Advises business stakeholders on how to leverage enterprise data and analytical capabilities to drive business value through fact based decision making. Frames business problems f

Roadmap Management Serve as a market expert for assigned product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc. Define market problems by gathering and analyzing market, customers, non customers and potential customer information; understanding product, position, competition and SWOT; and

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation